UPDATED 22 SEPTEMBER 2026
Privacy Policy
How information connected with this website and your enquiries is handled.
Who this notice covers
Superior Cool Contracting Company, Riyadh, Saudi Arabia, is responsible for personal information it receives in connection with its website and business enquiries. This notice covers visitors and people who contact us about our HVAC, refrigeration, compressor, and workshop services. Contact: abdullahkhan@superior-cool.com or +966 53 720 7348.
Information involved
When you email or call us, you may provide your name, business, email address, telephone number, project or site details, equipment information, and any photographs or documents you choose to send. Please share only information relevant to your enquiry. This website has no enquiry form, account registration, or online checkout. Hosting and security services may process technical information such as IP address, browser details, requested pages, timestamps, and error or security logs when delivering the website.
Purposes and lawful grounds
Information is used to answer enquiries, assess service requirements, prepare quotations, coordinate agreed work, maintain relevant records, protect the website, and meet applicable legal obligations. Depending on the activity and applicable law, processing may rely on steps requested before a contract, performance of a contract, legal obligations, permitted legitimate interests, or consent where required. Optional information is voluntary, but missing contact or project details may prevent us from responding effectively. Browsing the site is not consent to unrelated marketing.
Cookies, media, and external services
The website code does not include advertising trackers or third-party analytics tags. Hosting or security providers may use cookies or similar technology needed to deliver and protect the site. Workshop photos and videos are served as website files. The location button opens Google Maps rather than embedding a live Google map. Once you follow an external link, that provider may process information under its own privacy policy. Email and telephone links open your chosen application or provider. You can manage cookies through your browser settings.
Recipients and international processing
Relevant information may be accessed by personnel handling your enquiry and service providers supporting hosting, communications, security, or agreed work, where needed for those purposes. Disclosure may also be required by law or to protect legal rights. Service providers may operate in other countries. Any transfer subject to Saudi data protection requirements must use the applicable legal safeguards. We do not use this website to sell personal information or provide it to advertisers for targeted advertising.
Retention and security
Enquiry information is kept only for as long as necessary to address the enquiry and related follow-up. Where work proceeds, relevant records may be retained for the service relationship and applicable accounting, warranty, legal, or dispute requirements. Information should be deleted or anonymized when it is no longer needed, subject to lawful retention obligations. Access is limited to relevant purposes and reasonable safeguards are used; no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may request information about processing, access to or a copy of your personal data, correction of inaccurate information, or destruction of information no longer lawfully needed. Where processing relies on consent, you may withdraw that consent without affecting prior lawful processing. Contact us using the details above and describe your request; proportionate identity verification may be needed. Legal exceptions may limit some requests. You may also raise a complaint with the competent data protection authority, including the Saudi Data and AI Authority (SDAIA), where applicable. Visit SDAIA’s National Data Governance Platform for official information.
Updates
This notice may change when website features, service arrangements, or legal requirements change. The current version and its update date will appear on this page.